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Privacy Policy

A legal disclaimer

Echelon Career Lab provides resume writing, LinkedIn optimization, and career branding support for informational and professional development purposes only.

 

No Guarantees

-While we use proven best practices (including ATS-friendly formatting and keyword alignment), we do not guarantee interviews, job offers, salary outcomes, or employment results. Hiring decisions depend on many factors outside our control (market conditions, competition, interviews, employer preferences, and background checks).

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Not Legal, Financial, or HR Compliance Advice

-We are not attorneys and do not provide legal advice. We are not financial advisors and do not provide financial advice. Any HR-related guidance is general and should not be relied upon as legal or compliance advice.

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Client Responsibility for Accuracy

-You are responsible for verifying the accuracy of all information in your resume, LinkedIn profile, and other documents before using them (including dates, titles, certifications, and claims). We are not responsible for errors resulting from incorrect or incomplete information you provide.

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Professional Conduct and Misrepresentation

-We will not knowingly create content that is false, deceptive, or intended to misrepresent credentials, employment history, education, or certifications. We reserve the right to decline services if requested work requires misrepresentation.

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External Links and Third-Party Services

-Our website may link to third-party sites or use third-party services (e.g., payment processors, forms, scheduling). We are not responsible for the content, policies, or practices of third parties.

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Limitation of Liability

-To the maximum extent permitted by law, Echelon Career Lab will not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim related to services is limited to the amount you paid for the services.

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Governing Terms

-By purchasing services, you agree to our service terms and policies, including scope, turnaround times, revision limits, and refund/cancellation terms provided at checkout or in your service agreement.

Privacy Policy 

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Effective Date: 1/5/2026

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Echelon Career Lab (“we,” “us,” or “our”) respects your privacy. This Privacy Notice explains what information we collect, how we use it, and the choices you have.

 

Information We Collect

-We may collect the following information when you visit our website or purchase services:

  • Contact information (name, email, phone number)

  • Career documents and details you provide (resume, work history, education, certifications, job links/descriptions, LinkedIn URL)

  • File uploads submitted through our intake form (such as resumes, job descriptions, performance summaries, certifications)

  • Payment information: payments are processed through our payment provider(s). We do not store full payment card details on our servers.

  • Website usage data (basic analytics such as pages viewed, device type, and approximate location) to improve site performance

 

What We Use Your Information For

-We use the information you provide to:

  • Deliver purchased services (resume, LinkedIn optimization, cover letters, interview prep kit)

  • Communicate with you about your project (questions, drafts, revisions, delivery)

  • Send receipts, confirmations, and service-related updates

  • Improve our website, services, and client experience

 

Sensitive Information (Please Read)

-Please do not upload or email sensitive personal identifiers such as:

  • Social Security numbers

  • Full driver’s license numbers

  • Passport numbers

  • Full ID/document numbers

If any document contains sensitive identifiers, redact them before submitting.

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How We Share Information

-We do not sell your personal information. We may share information only:

  • With trusted service providers needed to operate our business (e.g., website hosting, forms, file storage, email, payment processing)

  • If required to comply with law or protect rights/safety

 

Data Storage & Retention

-We store client information and files in secure systems with restricted access. We retain client files for up to 60 days after final delivery to support revisions and follow-up support, then delete them upon request or at the end of the retention period.

You may request deletion at any time by emailing: [hello@echeloncareerlab.com]

 

Security

-We use reasonable administrative and technical safeguards (such as password protection and access controls). However, no method of electronic storage or transmission is 100% secure.

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Cookies & Analytics

-Our website may use cookies or similar technologies to function properly and to understand how visitors use the site. You can adjust cookie settings in your browser.

 

Your Choices

-You may request:

  • Access to the information you provided

  • Correction of inaccurate information

  • Deletion of your information (subject to legal/tax record requirements)

 

Changes to This Notice

-We may update this Privacy Notice from time to time. Changes will be posted on this page with an updated Effective Date.

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Contact

If you have questions about this Privacy Notice, contact:
Echelon Career Lab
Email: support@echeloncareerlabs.com

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